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Specialisation
Customer experience & voice
Voice and support agents: latency, telephony, consent, disclosure and the handoff to a person.
3 lessons · about 5.3 h beyond the FDE path
What the job asks for
3.9%of US FDE postings (30)
Titles seen
- Forward Deployed Engineer
- Director, Forward Deployed Engineering & AI GTM Lead
- Forward Deployed Engineer - AI Solutions Engineering
- Forward Deployed Engineer (AI Agent)
What they ask for
- Voice agents2 of 3
- CRM, ERP and workflow integrations2 of 3
- Agents and tool use2 of 3
- Stakeholders and executives2 of 3
Most postings: Aircall 6 · Salesforce 6 · Retell AI 5 · Deepgram 3 · Cresta 2
Shares and employers computed by us from the Plank FDE job-market census (opens in a new tab) (observed 12 Sep 2026, CC BY 4.0 (opens in a new tab)). No company named here endorses or is affiliated with this course.
The FDE path stages this role leans on
The lessons
Practise
Prove it: interview drills
Find the jobs
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